Privacy Policy
Last updated: January 15, 2025
Welcome to Our Privacy Commitment
At Performexecution, we believe your privacy isn't just a legal requirement—it's fundamental to building the trust our mobile app UX/UI design partnerships depend on. This policy explains exactly how we handle your information when you work with our team in Taiwan's dynamic tech landscape.
We've written this in plain language because legal documents shouldn't require a law degree to understand. You deserve to know what happens with your data in clear, straightforward terms.
Information We Collect
When you reach out about mobile app design projects or browse our portfolio, we collect information in three main ways:
Information You Give Us Directly
- Contact details when you request project quotes or consultations
- Project requirements and business goals you share during discovery calls
- Feedback and preferences during our design collaboration process
- Payment information processed through our secure billing partners
Information From Your Website Visits
- Pages you view and time spent reviewing our design portfolio
- Device and browser information to ensure our site displays properly
- General location data (city/region level) for Taiwan compliance
- Referral sources that help us understand how clients find us
Project Collaboration Data
- Design assets and prototypes we create together
- Communication records from project management tools
- User research insights gathered for your specific projects
- Performance metrics from completed app interfaces
How We Use Your Information
Your information serves specific purposes that directly support our design partnership. We don't believe in collecting data just because we can—every piece of information has a clear purpose in creating exceptional mobile app experiences.
| Purpose | Data Used | Legal Basis |
|---|---|---|
| Delivering UX/UI design services | Project requirements, contact info, design preferences | Contract performance |
| Project communication | Email, phone, collaboration platform data | Legitimate business interest |
| Portfolio development | Completed designs (with permission) | Consent |
| Taiwan tax compliance | Business contact info, invoice records | Legal obligation |
Data Storage and Security
We store your information primarily on servers located in Taiwan and Singapore, with some project collaboration tools hosted by reputable providers like Google Workspace and Figma. All data transmission happens through encrypted connections.
Our security measures include: regular backups, access controls limited to essential team members, encrypted file storage for sensitive project materials, and annual security audits conducted by third-party professionals.
Data Retention: We keep project files and communication records for three years after project completion to support ongoing maintenance and potential future collaboration. Marketing contact information stays active until you unsubscribe or request removal.
Your Rights and Controls
Under Taiwan's Personal Data Protection Act and international privacy standards, you have several rights regarding your personal information. Here's how to exercise them:
- Access: Request copies of personal data we hold about you
- Correction: Update inaccurate or incomplete information
- Deletion: Remove your data when no longer needed for business purposes
- Portability: Receive your project data in commonly used formats
- Marketing opt-out: Unsubscribe from promotional communications anytime
To exercise these rights, simply email our privacy team at help@performexecution.com with your request. We typically respond within 5 business days and fulfill requests within 30 days.
Sharing Your Information
We share information only when necessary for project delivery or legal compliance. Here's our complete list of data sharing scenarios:
- Design tool providers: Figma, Adobe Creative Cloud for collaborative design work
- Communication platforms: Google Workspace, Slack for project coordination
- Payment processors: Stripe, local Taiwan banking partners for secure transactions
- Legal requirements: Taiwan tax authorities, courts if legally compelled
- Business transitions: Potential buyers if Performexecution is sold (with advance notice)
We never sell your information to third parties or share it for marketing purposes without explicit permission. All our service providers sign data protection agreements and meet our security standards.
International Data Transfers
Some of our design and collaboration tools operate globally, which means your project data might be processed on servers outside Taiwan. We only work with providers who maintain strong data protection standards and appropriate transfer mechanisms.
For clients in the European Union, we ensure all international transfers comply with GDPR adequacy decisions or use approved safeguards like Standard Contractual Clauses.
Cookies and Website Analytics
Our website uses essential cookies for basic functionality and analytics cookies to understand how visitors explore our portfolio. We don't use advertising cookies or complex tracking systems.
You can disable cookies in your browser settings, though this might affect some website features like contact form functionality or portfolio image loading.
Changes to This Policy
We update this privacy policy when our practices change or legal requirements evolve. Significant changes are communicated via email to active clients and posted prominently on our website.
Minor clarifications or formatting improvements happen without individual notification, but we always update the "last modified" date at the top of this page.
Privacy Questions?
Email: help@performexecution.com
Phone: +88672388007
Mail: No. 58, Yier Rd, Zhongzheng District, Keelung City, Taiwan 20250
Our privacy team responds to inquiries within one business day. For complex requests, we'll send an initial response within 24 hours and provide regular updates until resolution.